Contact Marka support.

Make sure you are signed into the right platform account, approve every permission in the provider window, and return to Marka after the callback finishes. If the connection still fails, send us the platform name, the screen you reached, and the visible provider error.

Publishing can pause when a draft still needs approval, a connected account expired, media is still processing, or the platform rejected a requirement such as caption length, file type, or account permissions. Include the platform, draft title, and current status in your request.

Refresh the workspace, check the drafts or workroom screen, and wait a minute if media generation just started. If it does not appear, send the website or campaign you used, the expected output, and the approximate time you generated it.

A scan can miss details when the website blocks crawlers, loads important content only after interaction, or has very little public copy. Send the website URL and the brand details that should be corrected, such as audience, offer, tone, colors, or social links.

Use the password reset flow with the same email you registered with, then check spam and promotions folders. If the reset email does not arrive, send the email address, login method, and the exact message shown on the login page.

For billing, include the account email, plan name, and what changed on checkout or renewal. For account or data deletion, use the data deletion page and include the email connected to the workspace so we can identify the right records.